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Privacy Policy

1. Collection of Personal Data

 

We may collect personal data directly from you when you:

  • Make a reservation, booking, or inquiry

  • Submit a collaboration or event proposal

  • Subscribe to our newsletter or updates

  • Contact us through our website, email, or social media platforms

 

The types of personal data we may collect include:

  • Full name

  • Email address

  • Phone number

  • Company or brand name (if applicable)

  • Social media handle or website

  • Any other information you voluntarily provide

 

2. Purpose of Data Collection

 

Your personal data may be used for the following purposes:

  • To process your booking, inquiry, or collaboration proposal

  • To communicate updates, promotions, or event information

  • To improve our services, website, and customer experience

  • To manage internal operations and record-keeping

  • To comply with any legal or regulatory requirements

 

3. Disclosure of Personal Data

 

Palette & Pour will not sell, rent, or trade your personal data to any third party.
However, your data may be disclosed to:

  • Our trusted service providers (e.g., payment processors, marketing or web management partners)

  • Government or regulatory bodies, where required by law

All third parties are required to handle your data securely and only for the intended purposes.

 

4. Data Security

 

We take reasonable steps to ensure your personal data is protected against loss, misuse, unauthorized access, disclosure, or alteration. However, as with all online communications, absolute security cannot be guaranteed.

 

5. Retention of Personal Data

 

Your personal data will be retained only as long as necessary to fulfill the purposes stated above or as required by law.

 

6. Access and Correction

 

Under the PDPA, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data if it is inaccurate, incomplete, or outdated
    To exercise these rights, please contact us at [insert official email – e.g. hello@paletteandpour.com].

 

7. Cookies and Website Tracking

 

Our website may use cookies and analytics tools to enhance user experience and improve site performance. You can disable cookies in your browser settings, but some features may not work properly if you do.

 

8. Marketing & Communication

 

If you have opted in to receive updates from Palette & Pour, you may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

 

9. Changes to This Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

 

10. Contact Us

For any questions or requests related to your personal data, please contact:

📧 contact@paletteandpour.com
📍 Palette & Pour Cafe, Neo Damansara.

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